Realreceptionist™ is the proven solution to attend your Reception without the need for a receptionist having to be present.
Without Obligations. Not even a credit-card.
Most Reception Desk applications are typically simple and straight-forward.
However the technology lends itself perfectly to more complex, sophisticated, transactional processes whereby a high level of customization and security are required.
In this case, a 100% custom-built approach is required. That involves an integral, tailor-made System. the front-end (where your customer is) the actual transactional business process and the back-end (the Agents' operations and integration with existing databases using API's, web services,..)